Michael Tripicchio – Spencer Savings Bank
I wanted to send you a special thank you to your company. As you are aware, we moved our DR site with no little to no issues. E.comm was very thorough throughout the project and it showed in the end result with a successful move. Your Project Manager did a great job learning our environment and bringing up points/issues that our previous vendor did not and helped resolving potential issues. This is the kind of relationship Spencer has been long looking for and I am happy we moved to E.Comm Technologies from our previous vendor. We were especially nervous in moving our equipment, because we are not phone specialists, and have had issues in the past when it came to phone projects. I want to just let you know you have a star in your Project Manager as at no point did we feel nervous. He was in constant communication via telephone conferences and also on site.
In closing, I would like to so thank you for a successful move and we are in the process of more upcoming projects.
Craig Green – Marlin Business Services
Last year, 2015, we had a total overhaul of our Avaya phone systems, and without e.comm being right there every step of the way, the smooth transition would never have happened. The experience and professionalism of their sales and technical staff really made the process the best it could possibly be. We are up and running on our new systems and continue to work with e.comm as our primary vendor.
Louis Pinzon, Director Of IT – Center for Jewish History
It’s been a very positive experience working with e.comm’s sales and technical staff. From the planning to the implementation phase, their solutions are always carried out efficiently and with the least disruption to the customer.
Allen Spokane – Atlantic Imaging Group, Whippany, NJ
This was the reason I chose to work with e.comm was because I thought being a small business like us you would understood our needs and we wouldn’t get lost in the crowd of other larger customers. My reasoning was correct and when we have issues like the recent one, it reminds me that I made the right choice in picking e.comm. I would highly recommend e.comm to anyone that needs telephony support and wants to work with a dedicated, intelligent committed group of people that understands and lives customer service.
Shirley Pettiford – Rutgers Newark
I would like to compliment your technical staff on their professionalism and work ethic. You staff has always been helpful, patient, astute, and most of all, professional.
Mark S. Russo – Russo Bros. & Company
Your technicians are extremely conscientious of our needs, and made sure daily business routine was not interrupted while he was installing the new system. Everyone at e.comm was a pleasure to deal with, and we look forward to doing business with you in the future